Legal Policy

Shipping Policy

Last Updated: June 2026

Processing & Timeline

This Shipping Policy is issued by ELISENSE ENTERPRISE LLP, operating under the trademark SERAVOLVE™. Each formulation is handled with clinical care. Orders are processed within 1-2 business days. The cutoff time for order processing is 5:00 PM (IST).

We ship exclusively within the Indian subcontinent.

Domestic Delivery

We offer prioritized shipping across India. Our standard clinical transit typically completes within 5-7 business days from the date of dispatch.

Shipping Rates & Speed

  • Order Handling Time 1 - 2 Business Days (Mon-Fri)
  • Order Transit Time 5 - 7 Business Days (Mon-Fri)
  • Standard Delivery (Under ₹1999) ₹199
  • Standard Delivery (Orders ₹1999+) FREE

Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

Damages & Integrity

ELISENSE ENTERPRISE LLP (operating as SERAVOLVE) ensures all products leave our laboratory in pristine, clinically-sealed condition. If you received your order damaged, please notify our clinical support team on WhatsApp at +91 9978099097 within 48 hours of delivery so we can arrange a replacement and file a claim with the carrier.

Contact Us

If you have any questions about your shipment, please contact us via:

  • Email: info@seravolve.com
  • Phone/WhatsApp: +91 9978099097
  • Address: 333 Shayona Plaza, Puna-Saroli Junction, BRTS Road, Surat, Gujarat 395010, India