Refund & Return Policy

Thank you for shopping at Seravolve.

Returns

We accept returns only if the product is broken or damaged upon arrival. You have 5 days from the date you received the item to notify us of the damage and request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We do not accept returns for buyer's remorse, change of mind, or products that have been opened and used, unless they arrived damaged or defective.

Refunds

Once we receive your return and inspect the item, we will immediately notify you on the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have received a damaged or broken item, please contact our support team immediately with photographic evidence of the damage.

Business Information

For any return-related queries, you can reach out to our Grievance Officer:

• Brand Name: Seravolve
• Company Name: Elisense Enterprise LLP
• Grievance Officer: Kavya Mavani
• Phone: +91 9978099097
• Email: info@seravolve.com